Terms & Conditions

Terms & Conditions

Payment Methods:
We accept bank deposit and major credit card VISA / MasterCard for payment, payment should be completed before delivery.

For payment by bank deposit:
Please fax or email the payslip with your transaction order ID to us after deposit, your order will not send our untili we receive proof of payment.

Cancellation Charge:
For order cancellation, HK$200 will be charge for any reasons for cancel request by customer after payment confirmed.

Re-apply Discount Voucher for charged orders:
HK$100 will be charge for the administration fee, customer should pay the administration fee and provide the payment number to us for process the re-apply discount voucher services. For payment, please click https://www.hongkongcakeshop.com/
information/issue_payment


Request refund or re-delivery:
If you do not satify our products and request refund or re-delivery, please return the products with original packing to our office within two working hour, HK$100.00 will be deduct for administration charge for refund requst.. Re-delivery will be process on next working day.